Support
Get help and support for Task Manager Pro.
📞 Support Channels
Email Support
- Email: support@w3bd.com
- Response Time: Within 24 hours
- Availability: Monday to Friday, 9 AM - 6 PM EST
Documentation
- Complete Guide: Comprehensive documentation
- Video Tutorials: Step-by-step video guides
- API Reference: Complete API documentation
- Best Practices: Implementation best practices
Community Support
- User Forum: Community discussion forum
- Knowledge Base: Shared knowledge and solutions
- User Groups: User community groups
- Peer Support: Help from other users
🆘 Getting Help
Before Contacting Support
- Check Documentation: Review the documentation
- Search Knowledge Base: Search for existing solutions
- Check FAQ: Review frequently asked questions
- Try Troubleshooting: Follow troubleshooting steps
When Contacting Support
Please include the following information:
- WordPress Version: Your WordPress version
- Plugin Version: Task Manager Pro version
- PHP Version: Your PHP version
- Error Messages: Any error messages
- Steps to Reproduce: Steps to reproduce the issue
- Screenshots: Screenshots of the problem
🔧 Troubleshooting
Common Issues
Plugin Not Working
- Check Requirements: Verify system requirements
- Check Permissions: Verify user permissions
- Clear Cache: Clear WordPress cache
- Check Error Logs: Review WordPress error logs
Performance Issues
- Enable Caching: Use a caching plugin
- Optimize Database: Optimize WordPress database
- Increase Memory: Increase PHP memory limit
- Check Hosting: Verify hosting performance
Permission Issues
- Check User Roles: Verify user roles
- Check Permissions: Verify user permissions
- Check Project Access: Verify project access
- Contact Admin: Contact administrator
Error Messages
Database Errors
- Check Database: Verify database connection
- Check Tables: Verify database tables
- Check Permissions: Verify database permissions
- Contact Hosting: Contact hosting provider
Memory Errors
- Increase Memory: Increase PHP memory limit
- Check Usage: Check memory usage
- Optimize Code: Optimize plugin code
- Contact Hosting: Contact hosting provider
📚 Resources
Documentation
- Installation Guide: Step-by-step installation
- User Guide: Complete user manual
- Developer Guide: Developer documentation
- API Reference: Complete API reference
Video Tutorials
- Getting Started: Basic setup tutorial
- Project Management: Project management tutorial
- Task Management: Task management tutorial
- User Management: User management tutorial
- Time Tracking: Time tracking tutorial
Best Practices
- Project Planning: Project planning best practices
- Task Management: Task management best practices
- Team Collaboration: Team collaboration best practices
- Performance Optimization: Performance optimization tips
🎯 Training
Online Training
- Webinars: Live training sessions
- Video Courses: Comprehensive video courses
- Interactive Tutorials: Hands-on tutorials
- Certification: Certification programs
Custom Training
- Team Training: Custom team training
- On-site Training: On-site training sessions
- Consulting: Custom consulting services
- Implementation: Implementation assistance
🔄 Updates & Maintenance
Plugin Updates
- Automatic Updates: Automatic plugin updates
- Manual Updates: Manual update instructions
- Update Notes: Release notes and changelog
- Compatibility: Compatibility information
Maintenance
- Regular Backups: Regular data backups
- Database Optimization: Database maintenance
- Performance Monitoring: Performance monitoring
- Security Updates: Security updates
📊 Feedback
Feature Requests
- Submit Requests: Submit feature requests
- Vote on Features: Vote on existing requests
- Roadmap: Development roadmap
- Beta Testing: Beta testing opportunities
Bug Reports
- Report Bugs: Report bugs and issues
- Bug Tracking: Track bug status
- Fix Notifications: Get notified of fixes
- Testing: Help with testing
🌐 Community
User Community
- Forums: User discussion forums
- Groups: User groups and communities
- Events: User events and meetups
- Networking: User networking opportunities
Contributing
- Code Contributions: Contribute to code
- Documentation: Contribute to documentation
- Translations: Contribute translations
- Testing: Help with testing
📞 Contact Information
Support Team
- Email: support@w3bd.com
- Phone: Available for enterprise customers
- Live Chat: Available during business hours
- Tickets: Support ticket system
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Saturday: 10:00 AM - 2:00 PM EST
- Sunday: Closed
- Holidays: Closed on major holidays
Emergency Support
- Critical Issues: 24/7 emergency support
- Enterprise Customers: Priority support
- SLA: Service level agreements
- Escalation: Escalation procedures
We're here to help you succeed with Task Manager Pro! 🚀